|This is the version in effect since August 10, 2026 — the same text published at Terms of Service.
1. Provider identity and acceptance
These Terms and Conditions of Service (the “Terms”) govern access to and use of the mobile application and related services identified as Chapter (collectively, “Chapter” or the “Service”), operated by DIEGO FRIAS NERIO, on his own behalf, with address at Calle Ramon García Chavarri, number 2780, interior D4, Colonia Lomas, Monterrey, Nuevo León, C.P. 64030.
By creating an account, accessing, or using Chapter, you declare that you have read, understood, and accepted these Terms. If you do not agree with them, you must not use the Service.
When applicable law grants users rights that cannot be waived, these Terms will be interpreted consistently with those rights.
2. Modifications to the Terms
The Operator may modify these Terms when necessary to update the Service, address legal, security, or operational changes, or incorporate new features. The current version will be made available in Chapter and will display the date of the last update.
When a modification is substantial, the Operator will seek to communicate it through the application or by other reasonable means before it takes effect. Use of the Service once the modifications take effect will constitute acceptance of the updated Terms, unless applicable regulations require a different form of consent.
3. Eligibility
You must be at least 13 years old to use Chapter. By using the Service, you declare that you meet this requirement and have the legal capacity to accept these Terms. If you use the Service on behalf of a legal entity, you declare that you have sufficient authority to bind it.
4. User account and security
Some features of Chapter require an account. You agree to provide truthful, current, and complete information during registration, as well as to keep it updated.
You are responsible for maintaining the confidentiality of your credentials, restricting access to your device, and activities carried out from your account, unless due to a failure attributable to the Operator. You must notify us immediately of any
unauthorized use or security incident related to your account at support@clubchapter.com.
The Operator may request reasonable information to verify account ownership before providing support, modifying relevant data, or processing recovery or deletion requests.
5. Service, Premium subscription, and payments
Chapter offers free features and, where applicable, the Premium subscription level, which allows access to additional features, including the ability to post and view public reviews, according to the features available at any given time.
Premium subscriptions, charges, billing, refunds, and cancellations are managed directly through the Apple App Store or Google Play Store, as applicable (each, the “App Store”). The Operator does not manage or process the payment methods used on those platforms.
By purchasing Premium, you also accept the terms, billing rules, and policies of the applicable App Store. Any request related to charges, refunds, renewal, or cancellation must be processed through the corresponding App Store, without prejudice to the rights recognized by applicable law.
The Operator may modify, add, suspend, or discontinue Service features, including Premium, when reasonably necessary for technical, operational, security, or legal reasons. If the change materially affects an active subscription, the App Store policies and applicable law will apply.
6. Conduct and permitted use
You must use Chapter lawfully, responsibly, and in accordance with these Terms. In particular, you agree not to:
- Use the Service for unlawful, fraudulent purposes or in violation of these Terms.
- Infringe intellectual property, privacy, image, or other rights of third parties.
- Interfere with, damage, overload, disable, or compromise the security or integrity of Chapter, its networks, systems, or data.
- Attempt to access areas, accounts, systems, or information for which you are not authorized.
- Introduce malicious code, perform reverse engineering, decompile, or attempt to obtain the source code of Chapter, unless expressly permitted by a mandatory rule.
- Use automated means to extract information, access the Service, or affect its operation without prior written authorization from the Operator.
- Post, share, or facilitate unlawful, misleading, defamatory, threatening, discriminatory content, content that constitutes harassment, or that violates the rights of third parties.
- Post, share, or facilitate sensitive personal data of yourself or third parties, or personal data of third parties without sufficient legal basis or authorization, especially in reviews, comments, or public content.
7. User content and public reviews
The ability to post or view public reviews may be limited to certain account or subscription types, according to the features available at any given time and as provided in section 5 of these Terms.
You retain ownership of the rights you may have over the content you create or upload to Chapter (“User Content”).
By posting public User Content, including public reviews, you grant the Operator a non-exclusive, worldwide, free, and sublicensable license only to the technical extent necessary, valid while the content is available on the Service, to host, technically adapt, display, communicate, and distribute such content exclusively for the purpose of operating, maintaining, improving, and promoting the Service within its own channels. Any use of public content in external advertising campaigns or individualized promotional materials may require additional authorization when required by applicable law.
You declare that you have the rights, authorizations, and necessary permissions over the User Content you post, and that such content does not infringe third-party rights or applicable legal provisions. You are responsible for the User Content you post and its consequences.
The Operator may remove, restrict, or moderate User Content when it has reasonable grounds to believe that it contravenes these Terms, applicable law, third-party rights, or the security and integrity of the Service. This power does not imply a general obligation to monitor all published content.
When you close your account, public reviews may be retained in anonymized form, in accordance with the Privacy Notice.
8. Intellectual property
Except for User Content, Chapter, its interfaces, software, design, logos, trademarks, texts, graphics, features, and other elements of the Service are the property of the Operator or its licensors and are protected by applicable law.
Subject to your compliance with these Terms, the Operator grants you a limited, personal, revocable, non-exclusive, non-transferable, and non-sublicensable license
to download, install, and use Chapter on a compatible device owned or controlled by you, exclusively for personal and non-commercial use.
No rights are granted to you over the Operator’s trademarks, trade names, logos, or other intellectual property rights, except for the use expressly permitted in these Terms.
9. Suspension and termination
You may stop using Chapter at any time and delete your account according to the options available in the application or by writing to support@clubchapter.com.
The Operator may suspend or terminate your access, in whole or in part, when: (i) you breach these Terms; (ii) you engage in activities that may cause harm to Chapter, other users, or third parties; (iii) there is a legal obligation, an order from a competent authority, or a security risk; or (iv) it is necessary to investigate fraudulent or unauthorized use.
Except in urgent cases of security, fraud, legal compliance, or imminent risk, the Operator will seek to: (a) notify you in advance of the detected breach; (b) grant, when reasonable, an opportunity to remedy; and (c) communicate the measure adopted and its reasons through an available contact method.
Account termination implies loss of access to associated features, without prejudice to the retention, deletion, and anonymization rules set forth in the Privacy Notice and applicable legal obligations.
10. Availability, disclaimer of warranties, and limitation of liability
Chapter is provided “as is” and “as available.” To the maximum extent permitted by applicable law, the Operator does not grant express, implied, or any other type of warranties regarding uninterrupted availability, accuracy, reliability, timeliness, or suitability of the Service for a particular purpose.
The Operator may perform maintenance, updates, or adjustments that may temporarily affect the availability of the Service. We do not guarantee that Chapter is free of errors, interruptions, or harmful components, although we will seek to take reasonable measures to maintain the security and operation of the Service.
To the maximum extent permitted by applicable law, the Operator will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use Chapter, even if the possibility of such damages has been advised.
Nothing in this section excludes or limits liability where prohibited by applicable law, including rights that cannot be validly waived by consumers, nor liability arising
from willful misconduct, gross negligence, or any other case where limitation is legally ineffective.
11. Privacy
The processing of personal data related to Chapter is governed by the Chapter Privacy Notice, which forms an integral part of these Terms. We recommend reviewing it before using the Service.
12. Applicable law and dispute resolution
These Terms will be governed and interpreted in accordance with the laws applicable in the United Mexican States and, as appropriate, those of the State of Nuevo León, without prejudice to public order provisions and consumer protection laws that may apply.
Before initiating a formal procedure, the user and the Operator will seek to resolve in good faith any dispute related to Chapter by means of a written communication sent to support@clubchapter.com. The receiving party must have a reasonable period to respond.
If the dispute is not resolved in this way, and as it is a consumer relationship, users will have the right to go to the Federal Consumer Protection Agency (PROFECO) to safeguard their rights in the administrative process.
If it is necessary to go to the judicial route, the competent courts will be those determined by applicable law. To the extent permitted by law and without affecting non-waivable consumer rights, the parties may submit to the competent courts located in Monterrey, Nuevo León, Mexico.
13. General provisions
The Operator’s failure to exercise any right provided in these Terms will not constitute a waiver of such right.
If any provision of these Terms is deemed invalid, illegal, or unenforceable, such provision will be interpreted or adjusted to the minimum extent necessary and the other provisions will remain in force.
These Terms, together with the Privacy Notice, the applicable App Store conditions, and any additional condition communicated for a specific feature, constitute the agreement between the user and the Operator regarding the use of Chapter.
14. Contact
For questions, comments, infringement reports, or requests related to these Terms, contact us at:
Email: support@clubchapter.com